Privacy Policy

1. Personal Information We Collect

We collect personal information only when you voluntarily provide it to request a quotation, ask a technical question, or otherwise contact us — for example through a Request a Quote form on this website or through a Google Ads lead form. Depending on how you contact us, this may include:

• Name
• Company name
• Email address
• Phone number
• Country
• Material, product form, quantity, dimensions/specifications, application environment, and any drawings or messages you choose to include

Quotation requests submitted through the "Request a Quote" form on this website open a pre-filled email in your own email application, addressed to sales@koreanewmaterials.com. This information is only received by us if and when you choose to send that email — it is not stored on our servers as part of that process. If you submit an inquiry through a Google Ads lead form, Google collects the information you enter (such as name, phone number, and email address) and transmits it to us; Google's handling of that information is governed by Google's own privacy policy.

2. Purpose of Use

We use the personal information you provide to:

• Respond to quotation requests and technical inquiries
• Prepare and issue quotations, review order feasibility, and coordinate delivery
• Communicate with you about your inquiry or order, including follow-up questions
• Comply with applicable export, customs, and trade-compliance requirements

We do not use your personal information for unrelated marketing purposes without your consent.

3. Retention and Destruction Period

We retain personal information only for as long as necessary to process your inquiry or order and to maintain reasonable business records, generally for up to three (3) years from the date of your last contact with us, unless a longer period is required or permitted by applicable law (for example, tax, accounting, or export-compliance recordkeeping requirements). After this period, personal information is securely deleted or destroyed.

4. Third-Party Disclosure

We do not sell, rent, or trade your personal information. We may share personal information with third parties only where necessary to:

• Fulfill your order (for example, with shipping, logistics, or customs partners)
• Comply with a legal obligation, court order, or request from a competent government or customs authority
• Protect the rights, property, or safety of Korea New Materials or others

Where you contact us through a Google Ads lead form, Google is involved as the platform that collects and transmits your information to us, in accordance with Google's own privacy policy and advertising terms.

5. Data Security

We take reasonable administrative and technical measures to protect personal information we receive from loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your country of residence, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict our use of it. To exercise any of these rights, please contact us using the details below.

7. Contact for Privacy Inquiries

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

• Korea New Materials Co., Ltd. (한국신소재(주))
• Email: sales@koreanewmaterials.com
• Phone: +82-2-599-3209
• Address: B1, 108-17, Gangnam-daero 51-gil, Seocho-gu, Seoul, Republic of Korea

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The current version will always be posted on this page.